SBI CUSTOMER SERVICE CONFERENCES & EVENTS:

Explore the Newest Customer Experience (CX) Thinking, Concepts, Tools & Strategies…………Learn from Local, Regional & International-Renowned Leaders………..& Share Innovative Ideas, Insights & Experiences with Your Peers at SBI Customer Service Conferences, Conventions, Summits, Forums & Events.

STRATEGIC BREAKTHROUGH INTERNATIONAL (PTY) LTD Services

Business Summits

Business Conferences

Business Conventions

Business Symposia and Forums

Upcoming Events

Thu, Aug 20
Chrismar Hotel
THE CRITICAL SKILLS OF CUSTOMER SERVICE EXCELLENCE SEMINAR 2020
This Seminar is designed to be highly interactive, challenging and stimulating. Delegates will learn by a combination of active participation using programme materials, discussion, skills practice exercises where possible and exploration of relevant organizational issues.
Thu, Aug 13
Hotel Edinburgh
THE CRITICAL SKILLS OF CUSTOMER SERVICE EXCELLENCE SEMINAR 2020
This Seminar is designed to be highly interactive, challenging and stimulating. Delegates will learn by a combination of active participation using programme materials, discussion, skills practice exercises where possible and exploration of relevant organizational issues.
Thu, Aug 06
Mukuba Hotel, Ndola
THE CRITICAL SKILLS OF CUSTOMER SERVICE EXCELLENCE SEMINAR 2020
This Seminar is designed to be highly interactive, challenging and stimulating. Delegates will learn by a combination of active participation using programme materials, discussion, skills practice exercises where possible and exploration of relevant organizational issues.
Thu, Jul 30
Radisson Blu Hotel
THE CRITICAL SKILLS OF CUSTOMER SERVICE EXCELLENCE SEMINAR 2020
This Seminar is designed to be highly interactive, challenging and stimulating. Delegates will learn by a combination of active participation using programme materials, discussion, skills practice exercises where possible and exploration of relevant organizational issues.

Professionalism

Innovation

Customer Centric

Excellence

TESTIMONIALS

"Should engage the whole department so that we can have the same culture and be on the same page

IRENE BOSE  / BOTSWANA TOURISM ORGANISATION

“Interesting, helpful, worth the time and more of this will improve customer service all over the country in general, especially MVA FUND.”

CECIL MOSOJANE / MOTOR VEHICLE ACCIDENT FUND (MVAF)

“Not so bad, staff needs to improve their attitude towards their customers, they should not have sad faces we saw”. “However, the course was exciting, beneficial and really one could wish to attend at least two of such seminars per year.”

DINAH JONAH / MOTOR VEHICLE ACCIDENT FUND (MVAF)

CONTACT

US

Botswana Office:

Plot 17950, Unit 113, First Floor, Mega Tyre Building, Haile

Selassie Road, Gaborone West Industrial, Gaborone.

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P.O. Box AD 54 AEG, Gaborone

Tel/Fax: 267 390 1699

Cell: 7331  4162/ 7222 1356

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Zambia Office:

Office Suite 1, Third Floor, Chachacha House,

Cell: 260 972 991816

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©2020 by STRATEGIC BREAKTHROUGH INTERNATIONAL (PTY) LTD.

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